Delegation Skills Training - Adelaide

Delegation Skills Training Adelaide

Course Outline

Overview

Are you staying late while your colleagues clock out on time? Are you re doing work that you've delegated because it wasn't done the way you wanted? This is a fight you are not fighting alone. In my experience, this is a problem for most Australian managers, they understand that they need to delegate more, but they are not sure how to do it without the whole show unravelling.

In this powerful, experiential workshop I developed for Australian Business owners and leaders who don't want to let go the controlling, 'quality conscious reins' of your Business. Through the years I have helped hundreds of managers all over Adelaide and also throughout Australia, who have experienced a complete turn around in their management style resulting from making improved delegations. The distinction is not just in the kind of work they do, it's in how an entire team functions and advances.

Delegation isn't a matter of dumping work on others or laziness. It's all about building a high performance team where everyone is giving their best work, but also learning. Done well, delegation is your most potent force for trust, talent development, and exceeding what you could ever do on your own.

This course marries tried and tested delegation tools with local workplace examples from our Australian workplace. You'll walk away with a transparent system that fits for your unique Business situation with small teams in family businesses or departments for large corporations.

Learning Outcomes

At the conclusion of this course, you should be able to:

Review and classify tasks to delegate efficiently in terms of complex, urgent or development potential

Utilise an Organisation four point system for delegating that leaves no room for misunderstandings and lack of accountability.

Match appropriate task to correct team members depending on their skill level, workload and professional growth aspiration.

Provide clear and concise directives to the staff who have been delegated to, without micromanaging or overloading them.

Create realistic timetables and useful milestones, which will help to manage projects without micromanaging them

Positive feedback which encourages others and gives them confidence to take on challenges

Delegate handling problems carefully when tasks don't happen as planned or expectations aren't met

Forge accountability mechanisms that lead people to have ownership but does not result in a culture of fear and over supervision

Design development process opportunities through assigned tasks for growing team capabilities over time

Create a culture in the grow team that taking on new responsibility should be seen as a sign of recognition and opportunity and not as a burden.

What You Will Learn

Module 1: The Base of Effective Delegation Understanding the difference between delegation and task dumping, recognising your current style of delegation, and identifying the obstacles that get in the way of delegating effectively in Australian workplace cultures.

Module 2: Task Assessment and Selection How we learn which tasks should be assigned, which ones to outsource and which we should eliminate altogether. Realistic models for classifying work in terms of strategic value and growth potential.

Module 3: Team Analysis and Matching Identifying your Teams abilities, learning what motivates you and more importantly your team, as well as how to place the right person for the right task, and you will understand why people are the way they are.

Module 4: The Delegation Conversation Learning the language of delegation, the art of communication and setting the right expectation without sounding overbearing, and making sure the understanding happens without an insult to intelligence.

Module 5: Timeline and Accountability Systems How to set achievable deadlines, create useful accountability checkpoints, and reinforce accountability in a way that creates ownership, not reliance.

Module 6: Monitoring Without Micromanaging Learning how to monitor without helicoptering, to keep track of progress while allowing team members the room to work, and when to step in and when to step out.

Module 7: Feedback and Course Correction Delivering feedback that strengthens confidence and ability, calmly and effectively addressing issues, and transforming delegation setbacks into lessons learnt.

Module 8: Creating a Delegation Culture Developing a culture where team members are voluntarily engaged in seeking new challenges, not as added workload but career development.

Concluding Remarks

This in depth delegation course changes how Australian leaders think about leading their team. Instead of dreading delegation as a dangerous loss of control, participants are taught to think of it as their most effective method to create capable, confident teams while freeing themselves to concentrate on overseeing the strategic guidance of their Company.

The series looks at real issues experienced in Australian workplaces from the culture of "just do it yourself", to juggling differing management expectations and team personalities. Attendees walk out with specific take aways they can put into action right away, and the confidence to delegate well without sacrificing quality or relationships.

It is even more at the core that this type of training contributes to the kind of Organisation where everyone is succeeding managers who are able to manage high impact work and team members who feel trusted, valuable, and who are learning to continually improve in their professional capacities. The end result is improved Business results and more engaged, competent employees prepared to tackle the challenges ahead.